Shipping policy

Shipping Policy

At Sinit Limited, we strive to ensure your orders are delivered quickly, securely, and efficiently. This Shipping Policy explains how we handle order processing, delivery times, costs, and related matters.

1. Order Processing

1.1. Orders are processed within 1–2 business days after payment is received.
1.2. Orders placed on weekends or public holidays will be processed on the next working day.
1.3. You will receive an email confirmation once your order has been processed and dispatched.

2. Shipping Locations

2.1. We currently deliver within the United Kingdom.
2.2. For international delivery inquiries, please contact us at sinitlimited@gmail.com before placing an order.

3. Delivery Times

3.1. Standard delivery typically takes 3–5 business days after dispatch.
3.2. Express delivery options may be available at checkout.
3.3. Delivery times may vary depending on your location, courier delays, or unforeseen circumstances (e.g., strikes, weather conditions).

4. Shipping Costs

4.1. Shipping costs are calculated at checkout based on order weight, size, and delivery location.
4.2. Any promotional free-shipping offers will be clearly indicated on our website.
4.3. Shipping costs are non-refundable, except where the return is due to our error (e.g., defective or incorrect items).

5. Order Tracking

5.1. Once your order has been dispatched, you will receive a tracking number (if applicable) via email.
5.2. Customers can use this tracking number to follow their shipment directly on the courier’s website.

6. Risk of Loss

6.1. All orders are carefully packed and handed over to trusted courier partners.
6.2. Risk of loss or damage passes to you once the package has been delivered to the shipping carrier.

7. Delays and Issues

7.1. Sinit Limited is not responsible for delivery delays caused by third-party couriers, customs clearance, or circumstances beyond our control.
7.2. If your order is significantly delayed or missing, please contact us at sinitlimited@gmail.com or +44 7947 557563 for assistance.

8. Incorrect or Damaged Deliveries

8.1. If you receive an incorrect or damaged item, please notify us within 48 hours of delivery.
8.2. We will arrange a replacement or refund as per our Refund Policy.

9. Contact Information

For any shipping-related questions or special requests, please contact us:

  • Email: sinitlimited@gmail.com

  • Phone: +44 7947 557563 /  +44 7961 579933

  • Address: 228 Graham Road, London E8 1BP, United Kingdom

📦 At Sinit Limited, we’re committed to delivering your order safely and on time. Thank you for shopping with us!